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NBAS selected by Ashland Services

Today, independent international network solutions provider NBAS announced it has signed a contract with Ashland, a global leader in providing specialty chemicals, technologies and expertise to customers worldwide. The partnership includes the organization, commissioning and management of contact center services and specific call routing, call collection and call management for Ashland in more than 50 countries all over Europe.

NBAS contact center service allows companies to be reachable on a local or toll-free number in over 100 countries worldwide. The incoming calls and faxes can be routed to any office location and agent in the world.

“Our organisation in general, and our contact center business unit in particular, are supporting companies by porting, arranging and managing all contact center numbers in their field of operations and routing all incoming calls and/or faxes to the right entity office and agent. This also encompasses the consideration of, and adaptation to, local requirements and regulations,“ says Edwin Bijl, Sales Manager, NBAS. “As a global supplier of national and international PSTN, Toll-Free, UIFN and premium-rate numbers, we are proud to support Ashland’s global accessibility.”

“Satisfying customers is embedded in Ashland’s culture and the cooperation with NBAS has strengthened the fast deployment of our different contact centers and accessibility for our customers,“ said Karin van Heugten, service support manager EMEA, Ashland Services B.V. “NBAS’ end-to-end setup of our international number accessibility increases the value to our partners and customers.“

Medilex chooses NBAS

Medilex Onderwijs (Education) (Zeist) has selected NBAS to optimize their digital accessibility through a newly installed fiber connection.
“as an independent party, the way that NBAS managed this project was very adequate and satisfying.”, says Kevein Blommert, director of Medliex Onderwijs. “NBAS succeeded to swiftly complete the project successfully and it was very pleasant for us to work with a single point of contact who unburdens us .” Kevin continued.

“It’s satisfying to know that our added value has helped Medilex Onderwijs by installing a new fiber connection in a short time frame, despite the frost and holiday season. And a welcome new client to our educational client portfolio.” Says Edwin Bijl, Sales manager at NBAS. “Our technical team, together with our partner, have shown speed and flexibility with creating a stable new infrastructure for Medilex Onderwijs.” Adds Danny Witschge, CTO of NBAS.
Medilex Onderwijs (Zeist) is an organisation which organizes seminars, conferences and courses for education professionals.

For more information about Medilex Onderwijs, please visit www.medilexonderwijs.nl.

NBAS experienced significant growth in 2013

As part of the Xfluence group, NBAS has experienced a significant growth last year. With a team of experts and a clear project approach and focus, NBAS provides her customers with proven solutions in the areas of connectivity (MPLS IPVPN) VoIP, Videoconferencing and contact center services. In addition to direct acquisition, implementation and support channels, NBAS expanded with a strategic approach by engaging into alliances with partners in order to increase client value.

According to Edwin Bijl, salesmanager of NBAS. “We see that our partners are focusing more and more on their core business like cloud and Data center services’’.

“It gives our partners more freedom and better total cost of ownership by unburden them with the entire connectivity implementation like an MPLS service. We see this also as an acknowledgement of our commitment towards our partners as they transfer their national and international connectivity more and more to NBAS. We give them on one side the flexibility and attention they deserve and on the other side the feeling that they are served by a big player. ’’ Edwin continued.

“NBAS’ strategic approach has clearly paid off . With our national and international proposition, NBAS creates and adds value to her customers and partners”, adds Rakesh Sewnarain, CEO of the Xfluence group. “With the efforts and dedication of our professionals, our organisation brings the flexibility and strength that the market demands”.