Author - NBAS

NBAS moves to new office in Amsterdam

NBAS and the Xfluence group share a new office in the Dreeftoren on the southeast side of Amsterdam since the 1st of November. NBAS moved into this office building 10 years ago and has chosen to continue to operate from the Dreeftoren for the next 3 years. The recognition of this beautiful office building and the accessibility of Amsterdam -Zuidoost, both by car and public transport, for customers and staff were the deciding factors.

Since the cooperation with the Xfluence group, the two companies have considered various options to operate from one location. Due to the growth of both NBAS and the Xfluence group in the past year, the companies had outgrown their office space. After looking at several different options in the area, the companies opted to lease, half the sixth floor at the Dreeftoren. The new office space meets the current capacity needs and enables further growth for both companies in the future.

The Dreeftoren has proven to be a trusted and successful location for the business over the years. NBAS and the Xfluence group will operate out of this new, and at the same time, trusted location for the next 3 years. The visit and postal address as well as telephone numbers remain unchanged.

HECC Alliance and NBAS celebrate 10 years of cooperation

Ten years ago, HECC, the successful international contact center for outsourced technical helpdesk support and customer care services, selected the independent data and telecom specialist NBAS(‘Nothing But Air’ Services), for organizing, setting up and commissioning of contact center services and specific call routing, call management and call collection from over 30 countries.

In today’s dynamic market you can see a clear shift in the focus of companies towards their core business and in particular their expertise. In strategic partnership we are able to work more flexibly and effectively. “We offer our customers such as Corel and Honeywell value to quickly and cost-effectively reach a full international contact center that is already equipped and setup for use,” says Hans Jansen CEO of HECC. “Together with our strategic partner NBAS, we are ready to implement our fast and flexible services in more than 100 countries as we already do in over 30 countries,” continues Hans.

According to Edwin Bijl, Sales Manager at NBAS, it is particularly the independent position and network experience of NBAS that leads to the most effective solution that can be presented quickly. “It is important to consider local requirements, regulations and wishes when setting up for example, toll free, PSTN, UIFN or premium rate numbers in each country,” continues Danny Witschge, Technical Director of NBAS.

About HECC Alliance:

HECC Alliance, since 1994, has been a successful and international (Netherlands and Romania) multilingual (21 European languages) contact center for outsourcing, 1st, 2nd and 3rd line technical helpdesk support and customer care services. Clients include B2B and B2C organizations.
For more information on HECC see: www.hecc.com.

OOM Verzekeringen selects NBAS for data- and telecommunication services

OOM Verzekeringen, specializing in fire insurance and insurance abroad, has selected the independent data and telecom specialist NBAS for their Telecommunications and Data services. Currently in the first phase; NBAS is guiding and coordinating the move of the digital infrastructure of OOM, to their new Head office in a beautiful monumental building in Rijswijk. NBAS in also laying a dedicated Fiber to the new location.

The first phase of the project will include a variety of specialized tasks, such as coordination and relocation of IT equipment, Data and Telecom connections. These tasks include, workplace management, VoIP telephony solutions, and deploying Telecommunications and data infrastructure. NBAS will carry out the implementation of the new network switches, cabling, and the wireless network. Details of the work include patching of fiber, installation of switches in the new workplace and completion of all connections.

In addition, during the implementation phase NBAS has arranged for a backup facility to ensure the accessibility of internet services for OOM.

According to Richard Siere, foreign insurance manager at OOM “NBAS can carry out this project with the expertise they have and can also rely on specialized knowledge and any additional manpower from Xfluence group, which NBAS is part of since 2012.”

“We are very proud to have gained the trust of OOM Verzekeringen for the relocation of their digital infrastructure to the new Head office building, and to be able to supervise and coordinate,” said Danny Witschge, Technical Director of NBAS. “The technical expertise of NBAS and the added value of our project management will ensure that OOM would be able to focus on their core business during the planned move.” Says Danny.